Contact
Email Kandelstech@icloud.com and describe what happened. Including your Ironize app version and iOS version can help us investigate.
iCloud sync
Ironize uses your private iCloud account when it is available. Check the iCloud status in Ironize Settings, confirm iCloud is enabled for the same Apple Account on both devices, and leave the app installed while pending changes upload. A change that has not uploaded may exist only on the device where it was made.
Premium purchases
Purchases are processed by Apple. Open the Premium screen in Ironize and use Restore Purchases if Premium access is missing after reinstalling or changing devices. Apple manages billing and subscription cancellation in your Apple Account settings.
Protect your information
Do not email your Apple Account password, verification codes, payment details, or workout screenshots that contain information you do not want to share.
Privacy
Read the Ironize Privacy Policy for information about local storage, iCloud sync, photos, purchases, and on-device AI.